CANCELLATION POLICY
At Aesthetics Palace we are delighted to say courses are in very high demand and it is important to us that we aim to accommodate all our students.
To achieve this, we have implemented a cancellation policy for every course made.
Please give us as much notice if for any reason you need to cancel or reschedule your course allowing us to offer you a more convenient course time & to ensure you avoid loosing your deposit
Please do this by calling during opening hours or popping us a message on any of our channels.
All courses require a non-refundable deposit on booking in order to sure your appointment.
Failure to notify us will result in the loss of the course and may result in you without the ability to reschedule and may result in a cancellation fee.
No refunds will be given to cancelled or rescheduled bookings on any courses subject unless discussed directly with a member of our team.
Aesthetics Palace reserves the right to cancel a course if number of delegates have not reached the minimum required to run the course effectively.
The company also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment.
In the event of a cancellation, Aesthetics Palace will either arrange for an alternative course date or will offer a full refund.
ANY UNEXPLAINED ABSENCES OR ABSENCES WITHOUT NOTICE WILL RESULT IN THE LOSS OF ANY VALUE PAID AND WITHOUT RIGHT TO RESCHEDULE.
COVID 19 – POLICIY
Due to the current pandemic, we are following strict measures from UK Government and Public Health England to ensure the safety of all staff, students, models and clients at Aesthetics Palace. Therefore, if at any point models that have been booked in for you during your course unfortunately have to cancel due to any of the following: showing symptoms of Covid19, a family member is tested positive for Covid19, self-isolating, waiting for results from a Covid19 test, then we as a company cannot allow the appointment to go ahead. Find out more here!
We cannot be held responsible for cancellations that happen on the day or at least 48 hours prior to your course. Due to high numbers of cancellations, this could result in courses being cancelled and rescheduled as a last result to ensure the safety and competency of our students in that they have the required number of models to be certified.
We understand during this time we have had more cancellations that usual and cannot be held responsible due to unforeseeable circumstances that are out of our control and for following Covid19 safety guidelines.
Therefore, as we want to ensure your level of competency during your training at Aesthetics Palace, we are more than happy to offer you a free CPD day at a later date to acquire additional models and secure your confidence in your chosen practice. We deeply appreciate your understanding during this difficult time.
IF YOU HAVE TO ISOLATE OR CANNOT MAKE YOUR COURSE DATE THEN WE REQUIRE AT LEAST 48 HOURS NOTICE PRIOR TO YOUR COURSE. IF YOU TEST POSITIVE ON THE DAY OF YOUR COURSE THEN FULL PROOF WILL BE REQUIRED. FAILURE TO DO SO WILL RESULT IN YOUR COURSE BEING CANCELLED AND ANY FEES PAID TO BE LOST.
PAYMENT POLICY.
Payment Policy for Aesthetics Palace Training Academy LTD: At Aesthetics Palace Training Academy LTD, we have implemented the following payment policy to ensure a smooth and transparent payment process for our valued clients:
1. *Payment Deadline:* All payments for training courses must be made in full before the scheduled training day. This policy ensures that we can adequately prepare for the training session and provide the best possible experience for all participants.
2. *Non-Refundable Payments:* Please note that all payments made for our training courses are non-refundable. Once the payment has been received, it is considered as confirmation of your attendance and reserved seat in the course. In the event of cancellation or non-attendance, the payment will not be refunded.
3. *Accepted Payment Options:* To provide convenience and flexibility, we accept a variety of payment options. You can choose from the following methods to make your payment:
a. Card: We accept debit and credit card payments. You can securely provide your card details during the registration process, and the payment will be processed accordingly.
b. Cash: If you prefer to make the payment in cash, you can visit our office during working hours and settle the payment with our receptionist. Please ensure you obtain a receipt for your records.
c. BACS (Bank Transfer): We also accept payments through Bank Automated Clearing System (BACS). You will receive the necessary bank details upon registration, and you can make the payment directly from your bank account.
d. PayPal: For online payments, we offer the option to pay via PayPal. Simply follow the provided instructions during the registration process to complete the payment securely.
Please note that any additional charges or fees associated with the chosen payment method will be the responsibility of the client and should be paid in addition to the training course fee.
We kindly request that you adhere to the payment policy outlined above to secure your spot in the training course. Should you have any questions or require further assistance regarding the payment process, please feel free to contact our customer support team, who will be happy to assist you.
Thank you for choosing Aesthetics Palace Training Academy LTD. We look forward to providing you with exceptional training and an enriching learning experience.