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Terms & Conditions

CANCELLATION POLICY

At Aesthetics Palace we are delighted to say courses are in very high demand and it is important to us that we aim to accommodate all our students.

To achieve this, we have implemented a cancellation policy for every course made.
Please give us as much notice if for any reason you need to cancel or reschedule your course allowing us to offer you a more convenient course time & to ensure you avoid loosing your deposit
Please do this by calling during opening hours or popping us a message on any of our channels.
All courses require a non-refundable deposit on booking in order to sure your appointment.
Failure to notify us will result in the loss of the course and may result in you without the ability to reschedule and may result in a cancellation fee.
No refunds will be given to cancelled or rescheduled bookings on any courses subject unless discussed directly with a member of our team.
Aesthetics Palace reserves the right to cancel a course if number of delegates have not reached the minimum required to run the course effectively.
The company also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment.

In the event of a cancellation, Aesthetics Palace will either arrange for an alternative course date or will offer a full refund.

ANY UNEXPLAINED ABSENCES OR ABSENCES WITHOUT NOTICE WILL RESULT IN THE LOSS OF ANY VALUE PAID AND WITHOUT RIGHT TO RESCHEDULE.

COVID 19 – POLICIY 

Due to the current pandemic, we are following strict measures from UK Government and Public Health England to ensure the safety of all staff, students, models and clients at Aesthetics Palace. Therefore, if at any point models that have been booked in for you during your course unfortunately have to cancel due to any of the following: showing symptoms of Covid19, a family member is tested positive for Covid19, self-isolating, waiting for results from a Covid19 test, then we as a company cannot allow the appointment to go ahead. Find out more here!

We cannot be held responsible for cancellations that happen on the day or at least 48 hours prior to your course. Due to high numbers of cancellations, this could result in courses being cancelled and rescheduled as a last result to ensure the safety and competency of our students in that they have the required number of models to be certified.

We understand during this time we have had more cancellations that usual and cannot be held responsible due to unforeseeable circumstances that are out of our control and for following Covid19 safety guidelines. 

Therefore, as we want to ensure your level of competency during your training at Aesthetics Palace, we are more than happy to offer you a free CPD day at a later date to acquire additional models and secure your confidence in your chosen practice. We deeply appreciate your understanding during this difficult time.

IF YOU HAVE TO ISOLATE OR CANNOT MAKE YOUR COURSE DATE THEN WE REQUIRE AT LEAST 48 HOURS NOTICE PRIOR TO YOUR COURSE. IF YOU TEST POSITIVE ON THE DAY OF YOUR COURSE THEN FULL PROOF WILL BE REQUIRED. FAILURE TO DO SO WILL RESULT IN YOUR COURSE BEING CANCELLED AND ANY FEES PAID TO BE LOST. 

PAYMENT POLICY.

At Aesthetics Palace we accept a vary of payment methods. This includes Card, Paypal, BACS and Cash.

For each course a non refundable deposit. All deposits are non refundable. Once a deposit is paid your place is secured.

We require the full deposit of your course to be paid 14 days in advanced. If an emergency occurs then we are happy to reschedule your training date.

If the course is non paid 14 days in advance we will contact you to discuss the reasoning for this. This may result in your course being rescheduled.

We do not price match any other academy, but do however have seasonal offers.

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